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Section:  Graduate, Trainees   Vacancy 1655

Post:TEMP SeamlessWeb Customer Service Representative *Weekdays & Weekends* Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
SeamlessWeb is seeking an experienced professional to join our Customer Service Team! As an independent line of business within ARAMARK, SeamlessWeb provides a cost-cutting service that allows employees to order food online and bill approved meals directly to their company, which reduces food-related expenses by up to 30%. Currently, SeamlessWeb`s cutting-edge technology serves over 3,000 companies in 26 U.S. cities and London. Our clients include the 11 largest investment banks in the U.S., over 200 premier law firms, hundreds of hedge funds, investment advisors, accounting and consulting firms, and companies of various sizes across dozens of industries. SeamlessWeb was also voted one of New York`s Best Places to Work by Crain`s New York Business in 2008! TO APPLY please see link below.





SeamlessWeb customer service representative is responsible for providing world class service to our partners, clients, customers and work colleagues. This position will report to the Customer Service Manager .




Responsibilities may include, but are not limited to:


• Exceptional understanding of order processing – efficient monitoring of the internal site, standard computer and fax trouble-shooting, and escalation of policies and procedures.


• Monitoring incoming emails and providing professional and well written email responses in line with company policies and procedures.


• Incoming call handling and monitoring with a friendly and professional tone at all times.


• Familiarity with proprietary websites and utilities: Internal Interface, Corporate Site, Consumer Site, /internal, /system, /admin, /vendor.


• Understanding of menu set-ups and entry.


• Researching and reporting of IT issues, emergencies and potential bugs.


• Posting and clarifying cases daily in Salesforce.com.


• Providing follow-up and follow through on all partner and client/customer requests.


• Being in on time when scheduled for shifts.






**IDEAL CANDIDATES MUST BE AVAILABLE FOR Weekday and Weekend Shifts**
For additional requirements, please see full job description accessible through the link below.


TO APPLY please submit a resume and cover letter with your availability through the following link:

http://aramark.taleo.net/careersection/10201/jobdetail.ftl?lang=en&job=675577










Compensation: Competitive, temp-to-perm position

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer:
Email: mikegravitt234@yahoo.com
Phone:
Publication date: 2010-01-06 09:26:28

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